Car buying moves online

E-commerce is now the preferred means of consumers to make their purchases. In 2020, 80% of the 4.5 billion Internet-connected users globally searched online for products or services. 74% made at least one purchase, for a total of around 3 billion online shoppers. That is 39% of the world population, for a total turnover of 15 trillion dollars. Migration to the web, even of traditionally physical markets such as the car market, has accelerated rapidly in these times of crisis. In Italy there are several dealers who have begun to offer their customers the opportunity to buy cars from home, with assistance services via the website and even WhatsApp.

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© Mothers in the car Our advice

There are several advantages to encourage online purchases, such as a cost that is usually lower than the list price, the wide choice of models available and the possibility of receiving the car at home. The online one, therefore, seems to be the form of purchase of the future. But how do you go about buying a car online safely? Just follow these simple tips.

Features and budget

In the crowded world of the World Wide Web, you need to know how to search in order to get the information you need. Mothers: first of all, think about the essential characteristics that your car must have. Once established, without forgetting the budget, you can proceed with the choice. There are many dedicated sites. Buying a car online does not require specific skills, but you may come across a number of options, such as to make the choice longer than expected.

Inquire with the expert

For this reason it is better to rely, in case of doubts, on the advice of a professional. There is always a reference figure available, even online, to whom you can ask your questions and requests when buying a car online. Whether it is the seller of the online dealer or the assistant of the e-commerce portal, share your doubts with someone competent. An expert in the sector will be able to provide useful information and news that you would not otherwise have had access to. The entire sale negotiation is much easier to manage behind the protection of a screen and, on the web, you also have the ability to contact several vendors at the same time to compare prices and services.

Don't give up on the test drive

If, on the other hand, you want to test a car before buying it, of course, the only way is to take a classic road test drive. That is, it is essential to go to the dealership in person, but via the internet, you can fix the test of the car, complete with place and time. Once all doubts have been removed, you can finish your choice and buy your car online. Also keep in mind that some e-commerce companies do not offer the possibility to view or test the vehicle before proceeding with the purchase. In this case, the only thing to do is to have confidence and a valid money-back guarantee.

Return required

And if the car, once you arrive home, is not for you? Mothers: the return is, by law, a procedure provided for in the sale and purchase contracts. When you buy on the web, you almost always have the possibility to claim your purchase with the will of withdrawal, by opting for the return procedure. According to Italian law, you have 14 days from the moment of receipt of the product or the signing of the contract for the supply service to set in motion the withdrawal and return procedures. So, look at the contract before signing! And that it follows all the requirements imposed by law.

The best-selling cars

And now, dear mothers, some curiosities: do you know which car was the best-selling car in 2020 online? Fiat Panda, followed by Fiat 500 and Volkswagen Golf. As for engines, requests for non-traditional fueled cars increased from 6% to 20% of the total. In particular, full hybrids have grown, covering 10% of requests. Also noteworthy is the interest of mild hybrids, which reach 5% of overall requests. Electric is followed by 100%, with 3% of the market, and plug-ins with 2%.

Unstoppable growth

In Italy, "remote" sales were 2% in 2018, today they are gradually growing and the trend leads analysts to predict that it will reach at least 10% in 2030.

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